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How We Work

We know that when it comes to choosing a partner for typing and digital dictation services, clients need to be sure that the quality, confidentiality and speed with which work will be delivered meets their exacting standards. This section details the high standards that we set and the processes that we have in place to ensure them, so that you can feel confident that your needs will be met.

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We'll transcribe up to 30 minutes of dictation for free!

Our Approach

At Document Direct we aim to provide a partnership approach to clients that enables them to reap the full benefits that outsourced digital dictation and typing services can provide. See our About outsourcing page for more on the benefits of the outsourced model and why you should choose Document Direct for more on how we work to develop that partnership.

How the document production process works

It’s as simple as this:

  1. You email us your files at any time of night or day with a deadline for delivery. No trudging back to the office to get things typed!
  2. Our team work on them as soon as they are received – 24 hours a day.
  3. We will then send you back finished documents – by email or you can collect them from a secure website.

Additional Info