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About Us

Document Direct is the UK’s premier outsourced typing and document production service for the legal, medical and professional services sectors.

This position is confirmed by us being the only outsourced transcription service which is endorsed and recognised by The Manchester Law Society, Lawnet, and Lawshare.

We take pride in our document accuracy, which is  99-100% error free in every document. We turn around work within the hour and offer 24/7 support at one consistent agreed rate. More than this, we work with our clients to design a process that really works for them and that makes the change to outsourced services an easy and positive experience as well as a sound business choice.

Our vision is to be the best at what we do. Our commitment to quality is second to none and we are the only ISO 27001 certified outsourced services business in the UK that offers a true UK based 24/7 service. We work incredibly hard at recruiting and retaining the best staff, with the skills your business needs. Key to this success is ensuring we have a happy, healthy business that is a pleasure to work with and for.

Our mission is to help you run your business more efficiently so that you can provide your clients with a better service than ever before. By being responsive to your needs, and tailoring our solutions to fit your business, we strive always to go above and beyond and make the change to outsourced secretarial services a welcome one.

Rachel Newman

Account Manager

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Chris Smith

IT & Informatics Director

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Sharon Branch

Supervisor

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Karen Godden

Account Manager & Marketing Manager

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Gayle Gordon

Training Manager

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Jacqui Sharples

Document Production Supervisor

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Michelle Rowland

Business Development Manager & Senior Account Manager

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Emma Wilkinson

Operations and Helpdesk Manager

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Viv Rivett

Technical Services Manager

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Shelley Bradshaw

Human Resources Manager & Account Manager

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Document Direct - Endorsed by Manchester Law Society

Document Direct is the preferred supplier of LawNet and endorsed by Manchester Law Society, Cheshire and North Wales Law Society, and LawSave.

We are accredited to ISO 27001 – Information & Security Management.

ISO 9001 – Quality Control

IS022301 – Business Continuity

B Corporation Certified