About Us

Document Direct is the UK’s premier outsourced typing and document production service for the legal, medical and professional services sectors.

Try Us For Free!

We'll transcribe up to 30 minutes of dictation for free!

We Pride Ourselves in Our Document Accuracy

This position is confirmed by us being the only outsourced transcription service which is endorsed and recognised by The Manchester Law Society, Lawnet, and Lawshare.

We take pride in our document accuracy, which is  99-100% error free in every document. We turn around work within the hour and offer 24/7 support at one consistent agreed rate. More than this, we work with our clients to design a process that really works for them and that makes the change to outsourced services an easy and positive experience as well as a sound business choice.

Our vision is to be the best at what we do. Our commitment to quality is second to none and we are the only ISO 27001 certified outsourced services business in the UK that offers a true UK based 24/7 service. We work incredibly hard at recruiting and retaining the best staff, with the skills your business needs. Key to this success is ensuring we have a happy, healthy business that is a pleasure to work with and for.

Our mission is to help you run your business more efficiently so that you can provide your clients with a better service than ever before. By being responsive to your needs, and tailoring our solutions to fit your business, we strive always to go above and beyond and make the change to outsourced secretarial services a welcome one.

Meet the Team

Document Direct is the preferred supplier of LawNet and endorsed by Manchester Law Society, Cheshire and North Wales Law Society, and LawSave.

We are accredited to 

ISO 9001 – Quality Control

ISO 22301 – Business Continuity

ISO 27001 – Information & Security Management

and B Corporation Certified

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Haaris Butt profile picture
Haaris Butt
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Asked for a Word document's contents page to be amended, and they turned it around in just a few hours. Brilliant turnaround time and it was exactly what I needed. Thank you to Leanne and the team!
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Ann Brown profile picture
Ann Brown
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Fantastic fast efficient service. I am a very happy client on their books. My urgent work gets done so quickly and professionally.
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Clare T profile picture
Clare T
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very professional, friendly service who do their utmost to accommodate customer requirements 24/7. Highly recommended.
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Julia Hemmings profile picture
Julia Hemmings
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent 24/7 professional service, no job too small, too big or complicated is produced to a very high standard. Would highly recommend Document Direct.
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Nicola Phillips profile picture
Nicola Phillips
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Document Direct is here for you to ensure your business runs proficiently. We are available 24/7 and you can send in your work from wherever you are, i.e. office, car, home, holiday etc. All work is encrypted and we have all been identity checked, DBS checked and have signed a confidentiality agreement. Give us a try, I can assure you, you will not be disappointed.
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Maureen Bird profile picture
Maureen Bird
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very professional service provided at all times. Work completed quickly and accurately by very competent staff.
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Denise Elat profile picture
Denise Elat
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
A very professional company, great team of transcriptionists who work around the clock and provide a very quick turnaround of work. Highly recommend.
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Lisa Mitchell profile picture
Lisa Mitchell
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Fantastic service, fast turnaround and friendly staff - I would highly recommend!
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Elaine Pennington profile picture
Elaine Pennington
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Brilliant service providing fast and accurate transcription - the best by far